Which of the following best describes wellness programs as a broker service?

• A. Digital tools assistance
• B. Programs aimed at improving overall health and wellbeing
• C. Care coordination across providers
• D. Member assistance resources

Answer: (B)

Wellness programs are about promoting healthier lifestyles and preventing illness by offering education, activities, and resources that support overall health and wellbeing. As a broker service, the goal is to engage members in initiatives that improve their general health, not just provide tools or handle care logistics. Digital tools can help deliver these programs, but they don’t define what wellness programs are by themselves. Care coordination across providers focuses on linking medical care across different clinicians, which is a different service. Member assistance resources cover help with benefits and general support rather than actively promoting health improvements. So the description that best captures wellness programs is programs aimed at improving overall health and wellbeing.