Which option correctly sequences the typical enrollment steps for a WellCare MA/MAPD plan?

• A. Verify eligibility; collect completed enrollment forms; obtain required signatures; confirm plan selection
• B. Confirm plan selection; verify eligibility; collect completed enrollment forms; obtain required signatures
• C. Obtain required signatures; confirm plan selection; verify eligibility; collect completed enrollment forms
• D. Collect completed enrollment forms; verify eligibility; obtain required signatures; confirm plan selection

Answer: (A)

The sequence starts with confirming the member is eligible to enroll. Verifying eligibility first is essential because you can’t move forward with enrollment if the person isn’t eligible or outside the enrollment window. Once eligibility is confirmed, you gather the completed enrollment forms. Having the forms collected ensures you have all the necessary information in one place before moving to the next steps. After the forms are in hand, you obtain the required signatures to authorize the enrollment and indicate the member’s consent to enroll in the chosen plan. Finally, you confirm the plan selection to make sure the documented plan matches what the member intends and to finalize the enrollment record. This order keeps the process compliant and reduces back-and-forth edits or rejected submissions.