Which step corresponds to ensuring enrollment accuracy by confirming alignment of the plan with the member's needs?

• A. Confirm personal data
• B. Verify plan selection aligns with needs
• C. Collect all required signatures and documents
• D. Provide side-by-side plan comparisons

Answer: (B)

Fitting the enrollment to the member’s real needs is the key. This step checks that the plan chosen actually covers what the member requires—like medications, doctors, and services they use, plus affordable premiums and out-of-pocket costs. By confirming that the selected plan’s benefits, formulary, network, and cost structure align with the member’s health needs and preferences, you prevent enrolling in a plan that doesn’t meet those needs or would be financially burdensome. For example, if a member relies on specific medications or a particular doctor group, this check ensures those are covered in-network and at acceptable costs.

Other steps play important roles too: confirming personal data is about accuracy of the record, collecting signatures and documents is administrative for enrollment, and side-by-side plan comparisons helps the member understand options. But the step that ensures enrollment accuracy by aligning the plan with the member’s needs is the one that confirms the chosen plan truly fits what the member requires.